Eight common chatbot myths debunked

Chatbots are one of the hottest topics in technology today. We read and hear a lot about it, including a number of misconceptions. Will they destroy jobs? Are they all based on AI? Julien Rio, Head of Marketing at Dimelo, looks at what the experts have to say about this growing technology.

Top chatbot tips: Is all AI created equal?

From chatbots to programmatic marketing, artificial intelligence is booming in marketing. But how do we define ‘AI’? And are there different levels and applications of machine learning technology? Ryan Lester, Director, Customer Engagement Technologies, LogMeIn explains the different types of AI capabilities that exist when it comes enabling customer service.